+ 977- 985 113 6827 info@sherpabrotherstreks.com

Terms and Condition


Payment policy

As soon as you booked the trip with us, we collect 25% of total payment earlier to hold your trip confirmed. Once 25% has been made, it holds your reservation like hotel, air ticket, guide and all other necessary arrangements. This can be paid via cards or wire transfer and the remaining payment is collected on your arrival in Kathmandu hotel.

Remaining payment can be made in Cash dollar, Euro, Pound, credit card, master card, American Express or earlier  bank transfer (wire transfer). 

Note:-Paying from  card will be charged 4% extra as the bank commission on  amount paying via card and  we also need a copy of your passport  as well.  

Cancellation and refund policy

Cancellation of any confirmed trip 90 days earlier is fully refunded or can  postpone for next date.

Cancellation of any confirmed trip 50 days earlier  is  refunded 50% or can  postpone for next date.

Cancellation of any confirmed trip 30 or 30 days earlier is  refunded 25% or can  postpone for next date.

Cancellation of any confirmed trip below 30 days is not refunded but can  postpone for next date.

Please be noted that refunding is made via bank transfer only and transferring cost will be charged from the deposited amount.

Unforeseen accidental case

Landslide, avalanche, uncertain change in weather conditions, altitude sickness and any other  unforeseen accidental rescue cost are not cover under the mentioned trip cost. So we strongly advice you to bring your own travel insurance to protect from these risks, while choosing insurance policy make sure your policy cover above risks, sometimes some policy makes special exception in altitude. 

We are responsible  to our commitment as below  

Standard quality service is provided as per the  information and cost given to you.

Refund is made as soon as  the cancellation of any confirmed trip according to the cancellation policy.

Cost of any confirmed trip isn't changed once negotiated. 

Change in air fare, ground transportation, exchange rate or any other  important notice are preformed.

All Nepalese staffs including guide and porter are fully insured with life, medical, rescue  and well  equipped 

We are responsible for all the information given in this site.

Complaining

Complaining of any staff or service must be made soon after finishing the trip at Kathmandu office. The complain after leaving Kathmandu won't be responsible.

  • Judy and Brian Kelly

    What a life time experience! We have travelled widely but our Sherpa Brothers' two week adventure October 2013, was beyond expectations. Because read more...

  • Joanne Marriott

    Sherpa Brothers were fantastic, very professional and very considerate - from the friendly reception I received at the airport on read more...

  • Emma Swinnerton

    I did the Chola Pass trek with Sherpa brothers in October 2013. Unusually for this time of year we were read more...

  • Richard

    "Furba and Sherpa Brothers made Annapurna an even more amazing experience than the mountains could alone. They were flexible, knowledgeable and read more...

  • Carlo Cifiello

    Trekking in Nepal October 2005 It has always been a dream of ours to go trekking in the Himalayas. Our experience has read more...

  • Bhavini Jaiswal

    Climbing Sherpa were great! very careful and helpful during trip all service from Sherpa Brothers was excellent. Managed quick flight read more...

  • Drs Gail and Duncan Gilbert UK

    Dear Tenji It is with pleasure that I write an open letter of recommendation for Sherpa Brothers Treks and Expedition Pvt. read more...

  • Dr Nick Patton, UK

    “Sherpa Brothers provided a superb trekking + cultural experience for myself + my 18 year old son - I asked to trek read more...

  • Logon O’Malley

    I just returned home from an 18 day trek from Jiri to Everest Base Camp and Kala Patthar. Sherpa Brothers read more...

  • Emily Mugford

    On a recent trip to Nepal, three friends and I trekked to Everest Base camp via the Gokyo valley with read more...